What We Do?

Effective Date: 8/15/2024

Sure Language Inc. (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, whether through our website, email, phone, or other means.

Information We Collect

Personal Information: We may collect personal information that you provide directly to us when you:

  • Request a quote or inquire about our services.
  • Engage our services, including consulting, translation, proofreading, or editing.
  • Communicate with us via email, phone, or other channels.
  • Register for newsletters or other communications.
    Apply for employment or freelance opportunities.

This personal information may include but not limited to:

  • Your name
  • Your email address
  • Your phone number, Business or Personal.
  • Your company name
  • Mailing address
  • Payment information (e.g., credit card details, billing address)
  • Any other information you choose to provide.

Non-Personal Information: We may also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed
  • Date and time of your visit
  • Cookies and similar tracking technologies

How We Use Your Information

Providing Services: 

We use the information we collect to:

  • Provide and manage our translation, proofreading, and editing services.
  • Process transactions and send invoices.
  • Communicate with you about your projects, including providing updates and answering your inquiries.
  • Ensure compliance with our terms and conditions.

Marketing and Communication:

  • Send you promotional materials, newsletters, or other communications that may interest you.
  • Respond to your inquiries and provide customer support.
  • Customize and improve our website and services.

Legal Obligations

  • Comply with applicable laws, regulations, and legal processes.
  • Enforce our terms of service and other agreements.

How We Share Your Information

Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business, including:

Payment processors
IT and web hosting providers
Email service providers
Marketing and advertising partners

These third parties are obligated to maintain the confidentiality and security of your information and are restricted from using your personal information for any purpose other than the services they provide to us.

b.       Legal Requirements

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

Comply with legal obligations.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with our services.
Protect the personal safety of users of our services or the public.

c.       Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

4.        Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

Secure server technology.
Encryption of sensitive data.
Regular monitoring of our systems for vulnerabilities and threats.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5.        Your Rights and Choices
a.       Accessing and Updating Your Information

You have the right to access, correct, or delete your personal information at any time. You can do this by contacting us at [Insert Contact Information]. We will respond to your request within a reasonable timeframe.

b.       Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt out by:

Following the unsubscribe link in any email you receive.
Contact us directly at info@surelanguage.com.
c.       Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

6.        Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

7.        Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: