What We Do?

Effective Date: [Insert Date]

These Terms and Conditions (“Terms”) govern your use of the services provided by Sure Language Inc. (“we,” “us,” “our”). By engaging our services, you (“Client”) agree to be bound by these Terms. Please read them carefully before using our services.

  1. Services Provided

1.1 Scope of Services

  • Sure Language Inc. offers professional language services including translation, proofreading, and editing.
  • The specific details of each service, including deadlines, word count, language pairs, and any special requirements, will be outlined in the Statement of Work (SOW) agreed upon by both parties.

1.2 Service Delivery

  • All services will be delivered in the format agreed upon in the SOW.
  • Sure Language Inc. commits to delivering services by the agreed deadlines, barring any unforeseen circumstances. In such cases, we will notify the Client promptly.
  1. Fees and Payment

2.1 Pricing

  • Service fees are determined based on the complexity, length, and urgency of the project.
  • A detailed quote will be provided to the Client before work begins. This quote must be approved by the Client in writing.

2.2 Payment Terms

  • A deposit of [Percentage]% of the total project cost is required to commence work.
  • The remaining balance is due upon project completion, prior to the final delivery of the work.
  • Payments must be made within [Number] days of the invoice date. Late payments may incur a late fee of [Percentage]% per month.

2.3 Additional Costs

  • Any additional work outside the original SOW will be subject to extra charges, as mutually agreed upon in writing.
  1. Revisions and Quality Assurance

3.1 Revisions

  • The Client is entitled to [Number] round(s) of revisions within the original scope of the project at no additional charge.
  • Revisions must be requested within [Number] days of delivery. Additional revisions outside the agreed scope will be billed at the standard hourly rate of [$Amount] per hour.

3.2 Quality Assurance

  • Sure Language Inc. guarantees the quality and accuracy of our services. If any errors are identified, we will correct them at no additional cost within [Number] days of delivery.
  1. Confidentiality

4.1 Confidential Information

  • Sure Language Inc. agrees to maintain the confidentiality of all documents and information provided by the Client.
  • We will not disclose any confidential information to third parties without the Client’s written consent, except as required by law.

4.2 Non-Disclosure Agreement (NDA)

  • If necessary, the parties may enter into a separate NDA to further protect confidential information.
  1. Intellectual Property

5.1 Ownership of Work

  • Upon full payment, the Client will own the rights to the final deliverables produced under this agreement.
  • Sure Language Inc. retains the right to use anonymized versions of the work for promotional purposes, provided no confidential information is disclosed.

5.2 Use of Materials

  • The Client warrants that any materials provided for translation, proofreading, or editing are free of third-party intellectual property rights. The Client is responsible for any claims arising from the use of such materials.
  1. Termination

6.1 Termination by Client

  • The Client may terminate the agreement at any time by providing written notice. If terminated, the Client agrees to pay for work completed up to the termination date.

6.2 Termination by Sure Language Inc.

  • We reserve the right to terminate the agreement if the Client fails to comply with these Terms, including failure to make timely payments.
  1. Limitation of Liability

7.1 Liability

  • Sure Language Inc.’s liability to the Client for any claim arising under this agreement is limited to the amount paid by the Client for the services.
  • We are not liable for any indirect, incidental, or consequential damages.

7.2 Force Majeure

  • Sure Language Inc. is not liable for any failure or delay in performing services due to circumstances beyond our control, including but not limited to natural disasters, wars, strikes, or pandemics.
  1. Governing Law

8.1 Jurisdiction

  • These Terms are governed by the laws of the State of Minnesota, without regard to its conflict of law principles.

8.2 Dispute Resolution

  • Any disputes arising under these Terms will be resolved through [mediation/arbitration] before being submitted to the courts.
  1. Changes to Terms

9.1 Amendments

  • Sure Language Inc. reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting to our website or notifying the Client.

9.2 Continued Use

  • Continued use of our services after any changes to the Terms constitutes acceptance of the new Terms.
  1. Miscellaneous

10.1 Entire Agreement

  • These Terms, along with the SOW and any attached agreements, constitute the entire agreement between the parties and supersede all prior agreements or understandings.

10.2 Severability

  • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

10.3 Notices

  • All notices under these Terms must be in writing and delivered to the addresses provided by each party.

10.4 Waiver

  • Failure to enforce any provision of these Terms will not be deemed a waiver of future enforcement of that or any other provision.

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